Click streams -Library Managment Systems
I’ve been meaning to do a short post about the recent library systems study that JISC commissioned with SCONUL so people know about it. So here it is. I’ve been reminded of it as I’m at the Eduserv Symposium today and Ken Chad who worked on the study asked a question related to it.
The Eduserv Symposium is focusing on disruptive technologies and what the impact might be on the organisation. So in our case universities and colleges, and as Andy Powell pointed out in his introduction there is also disruption for related service providers such as Eduserv (and for that matter JISC). So one question is how should the academic/education sector respond to the ‘disruptive’ technologies (for that read web 2.0/ service provision on the network e.g. google and amazon services). Ken Chad mentioned the opportunity that the sector has in terms of the data known about users;for example click streams. The library management systems study (that Ken worked on with Sero Consulting) sees this as an opportunity for academic libraries to make their services more relevant to users. Of course there are delicate issues surrounding the use of click streams; not in the least privacy as Larry Johnston, NMC, pointed out in response to Ken’s question at the Eduserv Symposium.
The report covers far more ground that click streams, it is a horizon scan of what is happening in the UK academic sector in terms of LMS provision and what might be the requirements in the changing context that libraries now find themselves.
http://www.jisc.ac.uk/whatwedo/programmes/resourcediscovery/libraryms.aspx