Bridging the Divide: The role of libraries in the sciences

http://www.flickr.com/photos/mikolski/3269902495/

While libraries come to terms with new forms of scholarly communication and the technological transformation of the academy, has one academic domain already drifted beyond reach?

Have the sciences already become self-sufficient in their information needs? Are libraries lacking in the services and information resources that scientists require?

In the first of three reports on Research Support Services for Scholars: Chemistry Project, a study being undertaken by Ithaka S+R on UK institutions, it is clear that within chemistry, and arguably the sciences more generally, a growing distance is developing between the everyday work of chemists and the library. As the report makes clear:

“This gap in mutual understanding prevents partnerships from developing between chemists and the library”

While the Chemistry Project is a researcher-centric approach to understanding the scholarly and information needs and requirements of Chemists, this first report update has taken the library and liaison services as a starting point.

The report is based on conversations with research support professionals (mostly liaison librarians) and has some very interesting headlines:

A few things strike me about the findings that have emerged so far from the library discussions:

How do you bridge the divide between the sciences and the services of the library? One potential answer might be that libraries shouldn’t – the relationship that currently exists works for chemists, and libraries need not expend resources on developing unnecessary and unused services.

Are graduate students the answer? There also seems to me to be an implication that something like a ‘hybrid’ researcher/librarian will develop. Is a convergence of subject knowledge and domain expertise going to be the future of library liaison?

Related to the above point is the idea of library services being embedded into the department. In the case of the group-model for chemistry departments and research this could be fruitful.

These interim findings should provide a nice complement (contrast) to the subsequent researcher based conversations and interviews, and it will be interesting to see if there are obvious opportunities for libraries and their engagement with the sciences.

Find out more about this project on the JISC webpages, and find out more about the role of libraries in the digital humanities in this recent post.

Data-Driven Library Infrastructure: UKSG 2012 Presentation

Below is a copy of the plenary presentation I gave to the UKSG conference 2012. I have also included a much reduced transcript of the talk to provide some context to the slides.

My presentation was about looking at library services and systems from a data-centric point of view. Specifically, it was about the potential that library data has for the creation of new services and improved systems.

This isn’t a radically new vision – indeed the idea of data-driven is something that seems all pervasive at the moment (data-driven journalism etc). Rather it is a way to refocus, or possibly to re-align our thinking so what may appear problems at the present are viewed as new opportunities.



There is also a video of the presentation available:

I began my presentation with a video. The video was made by University of Lincoln students without formal permission from the university and upoaded to YouTube.

Incredibly it got over 2.1 million hits. Is this the most watched University recruitment film ever!? Even more impressive is that it will be watched by exactly the demographic Lincoln would want to appeal to – young people. Lincoln recognised the potential of the film, and officially branded it and it is now a part of their advertising.

So, I think the film highlights nicely the three main themes of my presentation:

  1. Situating services and infrastructure within the wider ecosystem (this might be institution; community; society etc) – allow innovation to flourish anywhere, and ensure you’re in a position to take advantage of it;
  2. Redistributing effort – focus on the services that have an impact for users, ensure you have the talent to recognise those emergent opportunities and embrace them;
  3. Covering all eventualities: Future proofing –  become agile and more entrepreneurial. The barriers for students creating the video were incredibly low: flip cam and youtube. Barriers to students using library data should be low too
Why is this so important to libraries…? Well, I think there are three compelling reasons why libraries should take a data-centric approach to their systems and services.

1. Ecosystem

Taking a data centric approach enables the library to affect the entire ecosystem that they inhabit.

Focusing on the data forces us to think about the other sources of important data within the institution: the Repository, VLE’s, student records etc.  The wider data ecosystem becomes evident, and the potential of the data underpinning those systems can be realised.

A really good example of this is the Discovery work that’s currently being undertaken by JISC and RLUK and Mimas at the Uni of Manchester. Discovery’s aim is to provide a metadata ecology’ for UK education and research – and it does this by focusing on open and accessible data.

When you start to think like this you realise there is incredibly rich and important metadata describing content outside of HE libraries – museums, galleries, archives, museums. Researchers and students want this content as much as anything in the library – so why wouldn’t you include that?

What was largely hidden or difficult to find becomes visible. The possibilities of those large, cross-sector discovery tools can be realised, as well as those small, un-thought of possibilities for individual researchers to create their own unique discovery tools, searching a corpus of data they curated and specific t their research.

What happens, suddenly, is the data ecosystem starts to mingle with the human ecosystems libraries are inevitably a part of. The free flow of data provides the fertile ground for new ideas and services to grow – Innovation is allowed to flourish everywhere on campus – not just within the confines of the traditional walls of the library.

Libraries and their institutions need to ensure an environment where this flourishing of innovation can happen,  and that there are the right skills and people to recognise those opportunities, and help develop further the ideas and prototypes.

2. Effort

If you think only of shared services as a way to reduce effort then you lose the ability to respond and build on the opportunities that may emerge from your fertile data ecosystem. It’s not of reduction of effort, but of redistribution of effort.

The aim is to reduce the effort on those chore jobs – admin, back office functions – critical, but not what the user sees as having an impact. This refocus allows you to redistribute effort to the core services you provide.

Shared services such as JUSP and Raptor are great examples of how you can stop doing the administration, and use those services to provide you with the data to make changes.  

These shared services also demonstrate the way data begets data: the way data is used produces more data, that enables better understanding of how the data is used and how it can be improved.

Data seems to bestow the need for iterative thinking – to constantly revisit, act, think, revisit.  Providing a virtuous circle of data, action, data.

Another example is Knowledge base+: a shared academic knowledge base for electronic resources – a great example of how you enable libraries to do something once and share it with everyone so they don’t have to repeat it locally. KB+ also recognises that the innovative services built on top of data do not necessarily have to be undertaken by the project itself, but can emerge from the community as well as third parties and commercial suppliers.

One interesting aspect of KB+   is it’s focus on data means that the use cases for it can develop over time. While the focus at the moment is on e-resources and their management, it may enable innovations around inter-library sharing of content, collection management etc.

Indeed, the use cases can quite happily shift from individual institutions:from those that envisage a use-case as an ERM, to those who see it as a backup for their local holdings and helping facilitate easy movement between external systems.

As librarians we’re very aware that the past needs protection from the future; but we need to recognise that the future needs to be protected from the past – I don’t know what will be needed in a few months time; but it probably won’t be the thing I think it will be based on my past experiences.

3. Eventualities

So, this leads me onto my third E! How a data-driven approach ensures that services and systems are Future proofed.

This is about libraries being able to be, at a fundamental level, more entrepreneurial. I want to pick up on an earlier point about the iterative imperatives of data: data – action – data: the process is one similar to how a small start up company might work.

There are some wonderful examples of libraries playing with this kind of innovative approach.  At the University of Huddersfield they have taken the generally unappealing library circulation data and turned it into a game for students:  Lemon Tree.

The library experience is gamified, and in a way that engages students and enhances their experience.

Supporting this kind of thinking are technical infrastructures like the JISC Elevator: A platform for new ideas to be posted, and for members of the community to vote on them and then for JISC to potentially fund.

This is about agility, and moving quickly.

This is again where the importance of redistribution of effort is so essential – the negotiation between shared above campus services and local capabilities is incredibly important. The negotiation between what is shared and kept local defines the institution, and how effective they can be in meeting the rapidly changing needs of their students and researchers.

As libraries begin to understand and curate their own data effectively it begins to demonstrate the libraries potential role in an increasingly data-driven academic environment.

As data management and curation become the next big problem for institutions, libraries can position themselves as the experts.

Does the library have a role to play in the Digital Humanities?

What role does the library have to play in the increasingly data driven, technologically evolving humanities?

Humanities and the social sciences have traditionally been disciplines aligned closely with the institutional library and its resources and services. Increasingly, in my conversations with librarians, there is a concern that while the library as a space remains popular, this masks a growing distance between the services the library provides and the needs and expectations of researchers (to say nothing of undergrads).

As subjects like digital humanities find themselves transformed by their engagement with technology, is the library facing the threat of redundancy?

There has been a flurry of research recently including the RLUK report: Re-skilling for Research and JISC Collections’ UK Scholarly Reading and the Value of Library Resourcesexploring the evolving role of the library in supporting researchers.

Similarly, Ithaka S+R in the US is exploring the changing support needs of scholars across a variety of disciplines. The researcher-centric programme has recently published a ‘memo’ on the interim findings of their NEH funded History project (they are also exploring Chemistry, funded by JISC). And, as the report makes clear:

To many in the history field and in libraries, it is unclear what the role of the library should be in digital humanities. This is not to imply that there is no role for libraries – only that this role has not yet been widely developed and adopted effectively. Libraries remain very much in transition when it comes to expanding models for supporting research on campus

So, I wanted to explore some of the roles that libraries might have in the Digital Humanities:

  • Managing Data: This has undoubtedly become a cliche, but it’s the transformative factor changing research practice. Humanities researchers are increasingly interacting with large corpora; how do libraries support them in this, and the data that is an output from this type of research? This might involve libraries supporting the data management infrastructure, or providing one-to-one support for departments and researchers on best practice. I see libraries playing a role in the collection, re-purposing and organising of data that may lead to further analysis by individual researchers or (sub)departments. What’s critical is that libraries work collaboratively with the researchers/departments: This is not ‘selling’ library services; it is about understanding researchers  needs and providing the right support.
  • Closely connected to this point is the idea of the ‘embedded’ librarian: Providing the support wherever the researcher is; a distributed approach to library services. The librarian becomes the campus Flaneur: Inhabiting the campus and acquiring an understanding of its practices. This active role participates in the activity of the academic metropolis, while always maintaining a distance. The embedded librarian provides immediate support, while always maintaining an eye on the evolution of research practice and relevant support.
  • Digitisation and Curation: The examples above assume that much of the data being managed by the library will, in some way, be created by the researcher themselves. Libraries, are of course, great sources of content and this means they often hold the expertise and infrastructure for digitisation. Libraries have a very meaningful role in the digitisation and curation of that content.
  • Digital Preservation: Libraries, probably better than anywhere else on campus, understand preservation. It is unlikely that developers and researchers involved in a DH project probably do not, although they will acknowledge its importance. Closely linked with sustainability this is a significant area for libraries to play a role. Close collaboration early on will ensure the library is able to provide advice and guidance on standards and best practice. However, as the Preservation of Complex Objects Symposia makes clear – digital resources tend to be complex and their preservation far from straightforward. This is an area that libraries can build on and start having a real impact on these research outputs and their ongoing preservation.
  • Discovery and Dissemination: Libraries are increasingly judged by the services they provide, not as a large store of content. This means that for digital humanists the library can play a critical role in enabling the discovery of content from across academic, and cultural heritage.  Furthermore, this role may evolve into one of dissemination of scholarly outputs. Whether this is through campus-based publishing or aggregation of research outputs, advising on metadata and formats to enable dissemination and discovery, and tracking impact across new platforms and interactions (what is increasingly being termed altmetrics).

Questions remain around the ability of the library, and the wider institution, to adapt to the changes that are affecting scholarly practice. While much of the focus of research has been on the library services and how these can be made attractive to researchers, it is clear that a researcher-centric approach needs to be adopted to ensure requirements and future needs are clearly understood.

Finally, I wonder if the values the library represents (openness, access, contemplation etc…) might also be something that needs ‘capturing’. If we only focus on researcher needs, is there a danger that what they see as the value of the library is lost? Is the library an expression of knowledge and prestige within the research community, and does this have a value in itself?

Digital Infrastructure for Learning Content Update: February 2012

So much has been happening since my last update in November 2011, I thought it would be useful to round up the news around JISC work on digital infrastructure relating to learning content.

OER

The Call for OER Rapid Innovation Projects closed on Friday 27th January and I’m pleased to say we received 34 bids. Thank you all for your hard work! The bids are out for evaluation now, and in parallel we are looking at how to best present the collection of Use Cases. Bidders should hear back by early March. Note there is likely to be a big UKOER Programme Meeting on 26th March, venue tbc. So if you’ve bid to run an OER RI project, please pencil it in your diary. You should know a few weeks beforehand if you’re successful, so there will be time to make travel arrangements then.

Other news on the UK Open Educational Resources (UKOER) Programme:

OER beyond the UK OER Programme

Our sister strand in the eContent programme, OER digitisation is now underway, and the OER WW1 project will shortly be announced.

Open is a major theme for JISC in 2012. I blogged my individual take on openness in My Story of O(pen) but watch out for future JISC activities in Open, building on the Open Access section and case studies but taking it broader and deeper and drawing on the richness of JISC-supported work. This includes a study I’ll be managing on the Open Landscape (see below). I hope you saw the pieces in the current JISC Inform on  Joi Ito: education is at the core of creative commons and the Round up of what’s happening in open access publishing. There will be more about openness in the next issue.

Globally, March 2012 will see the very first Open Education Week , and April 2012 is the joint OCWC and OER conference, so expect to see more around the issues of supporting open content and open practice.

Developing supporting infrastructure: including two developer challenges!

The JISC Learning Registry Node Experiment (JLeRN)  is coming to life, see their introductory blog post. They ran a Hack Day on 23rd January for people to understand how they might work with these approaches. They are also sponsoring a Challenge for Dev8D

“Are you interested in capturing, sharing, mashing up or otherwise using paradata, AKA data about the use of open educational resources?

Are you thinking about exploring where and how teachers and learners are using resources, or sharing them via social media, or what they are saying about the resources?”

See The JLeRN Experiment Paradata Developers’ Challenge at Dev8D 2012

The Jorum team are doing so much at the moment its hard to know where to start. See their blog for an inside update. Highlights for me would be they are exploring how best to provide analytics to users, as part of that they are developing a dashboard approach. They are also running a Challenge for developers;

Are you interested in exploring new ways to extract, share, visualise, search, collate or mash up the thousands of open educational resources available in Jorum?

See The Jorum Developers’ Challenge 2012 at Dev8D: Releasing Open Educational Resources into the Wild

Pssst … If you’re a developer working on educational technologies, then I will whisper a rumour at you that it might be worth keeping 29th & 30th May pencilled in your diary for our very first DevEd event. Shhhh! We’ll tell you more as we plan it!

Meanwhile, the UKCoRR repository managers community ran a session on OERs on 27th January. The presentation from Phil Barker is a really useful whistlestop tour of different approaches to managing and disseminating OER

Funding opportunities for digital infrastructure work

There is currently a major Call for Proposals out from the Digital Infrastructure team . Most closely related to the area of digital infrastructure for learning resources, I would flag up the potential of Research Tools – Projects to Develop Sustainable and Open Vocabularies for Research and Information Management  , and also a Synthesis Project. Worth watching also will be the access and identity management projects arising from this Call.

Also due out very soon are a set of Invitations to Tender for a range of Reports on Digital Infrastructure Directions.  I’ll be managing a report on Embedded Licences: What, Why and How, and an Open Landscape study that focuses on how openness supports institutional objectives. Also requested will be a Report on the Advantages of APIs and one on Activity Data: Analytics and Metrics, one on business models around open source, and one on citation.

Sign up to JISC announce to get funding opportunity alerts via email.

Some hot topics

E-books, i-books and open books have been a big topic recently (E,I,E,I,O!). Apple caused a stir with their announcements. If you’re interested in ebooks, there is a wealth of technical material and guidance in the JISCPub Technical Monograph Landscape Study . JISC Digital Media are running a webinar on Getting Started with eBooks on 22nd February.

There is a growing interest in the role of libraries and librarians for OER. CETIS have been tracking this opportunity . A nice edtechpost sums up what this might mean all for emerging roles. Talking of libraries, my colleague Ben Shower’s post on the future of Library Management Systems, the Squeezed Middle has implications for how the role of content management within institutions might develop.

I had the pleasure of joining a NIACE workshop on open educational resources on 20th January. I gave a presentation on the benefits of content sharing and reuse . The big take home message of the day for me is that in HE we have a wealth of support, content and tools for both adult learners and the people to teach, tutor and support them. There is so much more we can do to promote open and free learning beyond HE, as highlighted in the soon-to-be-released OER Report on Open Practice across sectors .

JISC has been busy behind the scenes coordinating evidence and responses to Hargreaves review of copyright. That warrants a whole blog post which I won’t attempt here!

… (pause for breath) …

Coming soon …

Major reports due out soon which may be of particular interest :

  • a report on the Mobile Web, from the JISC Observatory
  • a set of case studies on HTML5
  • a report on TextMining
  • OER evaluation and synthesis team outputs
  • and not quite a report, but watch out for a cute animation from OER IPR Support Team

I’ll be out and about a bit this month too. I’ll be running a session at Dev8D with CETIS’s Lorna Campbell about digital infrastructure directions for learning content, 2-4pm on Wednesday 15th Feb .  As well as attending the Learning Registry session at the CETIS Conference , I’ll be contributing ideas on the potential of social network analytics for education and research on 23rd February.

And thus endeth my update for February 2012.

Hope this update is useful! A lot of this work has involved my colleagues in the UK OER Programme, JISC CETIS and Mimas, as well as the many expert projects we are lucky enough to work with. Feedback on this update is very welcome.

The Squeezed Middle: Exploring the Future of Library Systems

Last week saw a two-day workshop, held at Warwick University, exploring the future of library systems.  I wanted to briefly highlight the format of the two days, and reflect on some of the outcomes from the event.  In particular, how the workshop has helped inform a new funding call that will be published in early February.

Background

Not so long ago the library management system was the neglected sibling of the library world; but the landscape is changing and it is starting to become centre-stage once again. Yet this is a very different world to even just a few years ago.  While it regains its moment in the lime-light, it is constrained on either side by the emerging importance of resource discovery and e-resource management.
Entitled: ‘The Squeezed Middle’ the JISC and SCONUL sponsored event was a chance for directors and senior library managers to review the evolving role and requirements of the institutional Library Management System (LMS).

Specifically the workshop focused on the key developments impacting the shape of library systems, given the current work that is taking place in both Resource Discovery (discovery.ac.uk)  and developments in the management of subscription and e- resources (Knowledge Base+).

Since 2008 and the publication of the JISC LMS landscape report and the jiscLMS programme things have changed significantly in the library systems environment. A number of open source systems are emerging, including Evergreen, Koha and Kuali OLE. More importantly, UK higher education has seen the first implementation of open source LMS at Staffordshire University – open source library systems have become a viable option.

The landscape is also seeing a number of Unified and web-scale systems in development, including: Ex libris’ Alma, and OCLC and Serial Solutions web-scale solutions.

The workshop aimed to explore this complex landscape, and end the two days with a clear direction of travel  for what the future of library systems might look like (and some concrete ways to get there).

Workshop Format

The role and functions of the LMS are, to say the least, fairly well embedded in the workflows and everyday business of the academic library. It’s a cliche to invoke the paradigm word, but it could be argued that much of the discussion within this space is caught up in a historic paradigm that has, for a long time, prevented the evolution (let alone revolution) of this business critical system.

The format of the workshop aimed to disrupt this paradigm.

The workshop began with some contextual information on the current library systems landscape.  The first day of workshop was divided into two group discussion sessions focused around four themes: Space, Collections, Systems and Expertise.

The workshop watched a short video presentation by Lorcan Dempsey of OCLC that provided some business modelling context to the discussions. Lorcan’s full video is available here: http://www.youtube.com/watch?v=zzxA4vdJYok&context=C3b48ce9ADOEgsToPDskJJB-K_kohdSvm4fK0yprv9

Each of the break out discussions sessions were interrupted by four ‘provocations’ from within and beyond the library world. These short, provocative presentations were designed to help extend the discussions around library systems, and prevent the groups from falling back on long held assumptions and arguments. These future visions (they were meant to be a vision of the library world in 2020), were both very creative, and helped provide talking points for the groups.

An example of the presentations can be found on Paul Walk’s blog and Paul Stainthorp’s blog. The other two were by Ken Chad (Ken’s provocation can be found here) and David Kay, and all their presentations will be made available shortly.

The day ended with some ‘homework’ where delegates were asked to prioritise and comment upon some 60 ‘objectives’ on the future role and functionality of the LMS.

The second day was focused on cementing the discussions and explorations of the first day – groups prioritised some of the identified objectives from the homework exercise and slowly a number of critical themes emerged.

Emerging Themes and Priorities

A number of core themes emerged during the two day workshop. Below I have very subjectively chosen a couple to highlight. A full list of the prioritised list of library systems ‘objectives’ that was the main outcome from the workshop can be found here. This was very kindly collated by David Kay who helped facilitate the second day of the workshop.

Data Data everywhere, and not a drop to…

I agree with Richard Nurse from the Open University who attended the workshop and blogged about the event here, who said:

It also struck me that a lot of the issues, concerns and priorities were about data rather than systems or processes… I do find it particularly interesting that despite the effort that goes into the data that libraries consume, there are some really big tasks to address to flow data around our systems without duplication or unnecessary activity.

I think this is an interesting point. In the conversations I joined it was clear that a lot of discussion was taking place around the data across the library (and the campus) and how a library system might bring this together. Someone mentioned the LMS as a dashboard that aggregated disparate data sets from across the library and campus.  The system becomes secondary to the data.

This also came out in the discussions around ‘non-traditional assets’ and how libraries are able to integrate services such as reading lists with resource discovery, VLEs and repositories.

Skills and roles

This was a theme that seemed to run throughout the two days. In particular there was significant discussion around the future and transformation of library systems and its impact on current and future staff roles and the skills required.

This issue runs through the library from the practitioner librarians and the new skills and roles that are developing, to managers and senior managers and how they adjust to managing and obtaining these new roles. these new roles may also be frequently outside the physical library, or roles that are not traditionally recognised as part of the library skill-set, and so new ways of working and adaptation to those roles will be required.

Furthermore, there may be a tension between another of the themes, sharing services and systems, and the ability to develop, maintain and justify the relevant skills locally. There was a lot of discussion around whether the outsourcing or sharing of infrastructure (systems in this case), actually affects the local skills the library has. Infrastructure and skills are often thought of as separate, yet the two are more intimately connected than might be expected.

The reality, however, is I suspect more complex than this. Institutions may have already outsourced or shared services and systems; the question is then whether they are able to still develop skills and new roles. Furthermore, there might be some potential for shared services to become central ‘pools’ for developing and deploying these new roles and developing skills.  Deployed locally when necessary: enabling institutions to continue to innovative and collaborate.

Shared Infrastructure

Unsurprisingly this was a big topic of discussion – both in terms of skills as discussed above, and in terms of defining those services and functions that are maintained locally and those that can benefit from above-campus infrastructure.

There was also some interesting suggestions around a UK research reserve for monographs (something that has been discussed at JISC as well), and considerations around national union catalogues and similar initiatives. Resurrecting the notion of a national union catalogue did somewhat divide the delegates; it was clear that discussions around such infrastructure should be driven by requirements, rather than the assumption that a union catalogue is the answer.

While I don’t think it was ever articulated openly, there seemed to be a sense that the large, one size fits all shared LMS (whether local or shared) was no longer viable, or particularly attractive. Instead new models are needed – I don’t know what these are necessarily, but they seem to demand a new vision of shared infrastructure around library systems (and services).

Personalisation

It was clear that any future library system (whether local, shared, above campus etc) would provide the user with the ability to personalise, and to a greater extent, control their library experience. This relates back to the considerations of data earlier, but more significantly the user is able to take that data with them as they both progress within the institution and move beyond it (warning: I may be straying slightly into Paul Walk’s future vision of the library!).

JISC has done significant amounts of work around personalisation, in particular the activity data work could be very instrumental in understanding this area further. Iportant work still needs to be done on simple issue around ownership of the data and legal issues, before the more technical issues can start to be addressed more fundamentally.

Concluding remarks

The discussion was far richer than my abve comments might lead one to believe, but I just wanted to outline some of the highlights.

One of the critical things I took away with me was the need to constantly place these kinds of discussions within wider institutional strategic contexts (research etc). It is easy to deal with these types of issues as if they are hermetically sealed, whereas the reality is much more complex, with various different drivers and barriers.

As I mentioned above, the workshop had a very clear purpose: To help shape a new vision for library systems. This aim was made concrete in a recent funding call I have written and that will be published in very early February: see here for details. This workshop therefore provides a baseline that I can look back on in 12 months time and see what the landscape looked like in early 2012!

[All the presentations and provocations will be made available online as part of the forthcoming Library Systems Programme on the JISC webpages].

Linked data and libraries: a blossoming romance?

Over the last couple of weeks 3 very interesting reports have drifted through my news feeds on libraries and linked data:

  • The library of congress has announced plans for pursuing a replacement for MARC and these plans “will be focused on the Web environment, Linked Data principles and mechanisms, and the Resource Description Framework (RDF) as a basic data model”.
  • The W3C library linked data incubator group released their report. This report recommends that librarians experiment more with linked data by releasing data, building on top of linked data sets, engaging with standards bodies and bring their preservation skills to bear on datasets and vocabularies.
  • A CLIR report has been published on a linked data workshop and survey run by Stanford. The purpose of the workshop was to discuss the “the prospects for a large scale, multi-national, multi-institutional prototype of a Linked Data environment for discovery of and navigation among the rapidly, chaotically expanding array of academic information resources.” The report itself is useful for everyone as it contains sections on the value of a linked data approach for library content and talks about potential killer apps linked data could support.

These seem significant to me and I am inclined to believe that they represent a growing interest in linked data in libraries. Naturally I have some observational bias in this area since JISC has been funding a fair bit of work investigating the potential for linked library data.

There is lots of interesting linked data work happening in the wider world of cultural heritage:

This is just a flavour of some of the developments that I am aware of, there are many more, and I don’t doubt that I’ve missed some of the most interesting ones.

So why are so many organisations putting resources into engaging with linked data? Well the advantages of linked data at a very simple level are:

  • It enables us to make links between different items in different collections to enable the development of new interfaces that support new ways of exploring collections.
  • It can make aggregation and exploration of very different types of data and resources easier
  • It works very well on the web enabling clever people to reuse the data to create new tools for engaging with the resources.
  • It breaks down the concept of a record of a resource to allow us to make better use of the fields in the record such as people’s names, place names, dates etc.
  • It can potentially lead to reduction of duplication of effort if key datasets are shared, this could mean that you just need to link to a trusted dataset rather than devoting effort to creating that data yourself.

However, it is far from certain whether linked data will transform the way libraries work or simply become a tool that is used for some datasets. Many people that I trust still have reservations about linked data as the skills required to model and create linked data are not commonly held by people in most libraries and it is not clear yet that there is an obvious return on the investment required to create and exploit linked data.

My personal opinion is that judging by the amount of effort and work that influential organisations are putting into linked data projects then it is not something that is going away soon. It seems likely that linked data will develop into a useful tool for at least some of the metadata or sets of metadata that librarians use. Senior librarians or those interested in personal development will probably need to think about the skills required to engage with this emerging technology.

As part of the JISC Discovery project we will be dedicating effort to making sure that librarians can learn from the projects we fund to investigate linked data. We hope that this will be a useful learning tool for those with an interest in developing their linked data knowledge or skills. This should include high level messages on value of the approach and detailed lessons on the technical and licensing issues involved. All of our resources will be made available on the Discovery website. We are also planning to provide training on some key topics so keep your eyes peeled for developments.

If any UK libraries are interested in experimenting in this space or in following the innovations of others, they may want to look at our current funding call which makes money available for UK HE libraries, museums and archives to make metadata openly available. There may be just enough time to put a bid together before the deadline of the 21st of November.

Finally, if you are interested in linked data it is worth watching this blog as my colleague David Flanders is planning some further posts to talk about the possibilities linked data offers for higher education.

Mobile Infrastructure for Libraries – New Projects

As part of the Mobile Infrastructure for Libraries programme I am pleased to announce that 6 new projects have recently received funding, with projects starting in November and finishing in August 2012.

The majority of the projects are innovating around library content and services to develop prototypes for the innovative delivery of scholarly content and library services.  The projects will also be producing rich case studies documenting their work and the lessons learnt.

There is also a community support project that will aim to build a body of evidence and practice around the notion of m-libraries and the provision of services and content to mobile devices.

The support project will also help support, build and engage this community of practitioners both within the programme and beyond.

I will be updating the Emerging Library Opportunities webpage shortly with details of the programme.  Until then, here are some brief details of the projects:

Supporting the Mobile Library Community
Evidence Base (Birmingham City University)
Partners: Owen Stephens

This project will provide a mobile library community support project to help support and engage the emerging m-library community by reviewing and synthesising existing research and  evidence-based guidance.

PhoneBooth
London School of Economics
Partners: Edina

PhoneBooth will repurpose the Charles Booth Maps, Descriptive of London Poverty and selected police notebooks, which record eye-witness descriptions of London street-by-street, for delivery to mobile devices. The project will enhance the current online delivery by enabling content to be delivered directly to the location to which it refers.

MACON: Mobilising Academic Content Online
The Open University
Partners: EBSCO

MACON will address challenges involved in delivering quality academic content to mobile devices in a seamless and user-friendly manner. The project will work with EBSCO, a major content and systems provider in order to prototype a mobile friendly resource discovery interface which will discover and expose quality academic content from both third party & local collections.

M-Biblio
University of Bristol

The project will enhance the learning and research activities of the University of Bristol’s academic community by developing a mobile application that can record and organise references to books, journals and other resources. These references can be added actively by scanning barcodes and QR codes, or passively by automatically recording RFID tags in items being used for study and research.

Mobiles and Public Electronic Displays (MoPED)
City University, London

The project will develop the MoPED system, which will combine mobile phone interaction with a public display in City University’s Main Library. The aim of the
project is to investigate how to encourage the adoption of mobile services through a two-fold strategy: first, a strong, user-centred design process, commencing with an
investigation of which mobile services are most likely to be beneficial; second, using an in-situ public display to promote (and assist getting access to) the library’s mobile services and to connect online services to the space of the library itself.

Learnmore Mobile App
City University, London

The project will develop the Learnmore Mobile Application using a user-centred design process. Building on the current ‘desktop’ Learnmore content, the interface
and content will be tailored to the actual needs of students using mobile devices, with considerations including the preferred media, topic and content size for mobile
consumption.

Shared Academic Knowledge Base (KB+) – Library Directors event

Yesterday saw the shared academic knowledge base (KB+) briefing day for approx. 60 library directors and senior managers take place in London, at the Wellcome Trust.

The project, known as KB+, is developing a shared community service that will improve the quality, accuracy, coverage and availability of data for the management, selection, licensing, negotiation, review and access of electronic resources for UK HE.

The aims of the day were to:

  • Provide an update on the progress of the shared academic knowledge base project;
  • Surface and share some of the questions, concerns and ideas participants may have about the project and the management of electronic resources in general;
  • To let participants know what will be happening next with the project and how you can get involved if you would like.

The day began with Ben Showers (JISC Programme Manager) providing some context to the work and situating the project within the wider subscriptions management landscape. The presentation can be found here: Shared Academic Knowledge Base: Context and Landscape

Liam Earney, the project lead from JISC Collections, then went on to outline the vision and approach that the project will be adopting, as well as providing the participants with an idea of what will happen next and how, if institutions wish, they can get involved.
Liam’s presentation can be found here:  shared academic knowledge base: Approach and Vision

The meeting engendered a large amount of discussion about the project, with participants freely sharing concerns, ideas and possible solutions to some of the issues that surfaced.

Extensive notes were taken from the Q&A sessions to help inform the project, but instead of repeating verbatim the questions and answers I have tried to highlight some of the themes that emerged during the meeting below.

Themes

A number of themes emerged during the day and, while this is not an exhaustive list, these are some of the recurring or critical issues that were surfaced:

Transformation of current practice

It was acknowledged that this project was potentially transformative; it has the potential to change what might be termed the bread and butter of library work.  Therefore its impact on the community, and how it works, could be significant.

This means that the community, from senior managers to practitioners and beyond will be keenly interested in the developments and the project will need to build trust and facilitate the involvement of the whole library community. Which brings me on to another of the days themes:

Communication

This was a theme that seemed to surface at regular intervals during the day. There was a clear message that the project needs to be able to communicate regularly with the library community on both progress and developments as they take place.  This might manifest itself in a newsletter such as that employed by the Discovery programme, or utilising existing communication channels from JISC, JISC Collections and other sector bodies (or indeed a combination).

The combination of communications channels is also important given the range of stakeholders interested in the developments, from commercial vendors and publishers to librarians in the UK and internationally.

Under this theme there were issues surrounding how the communication channels would allow for more interactivity than might otherwise be usual in a JISC funded project given both the high profile nature of the project, as well as the need for ongoing community engagement in the work.

Engagement

Closely related to communications was the topic of engagement.

Specifically a lot emerged on how the community, especially ERM librarians and similar, could be engaged in the project in a useful and meaningful way.

In his presentation Liam made it clear that the project hopes to ‘recruit’ a number of embedded librarians where the project will pay for a proportion of their time to work on the project.  It was made clear by the participants, however, that it would need to be made clear what expectations any involvement might have, from the skill levels and expertise of the person, through to the time length they might be involved.

Clarity on these issues would be key to maintain sector engagement.

It was also suggested there might be the need for something like an ‘advocacy pack’ so that library directors had the arguments to convince senior staff of the benefits of engaging with the project.

An interesting sub-theme within engagement was the power of the institutions themselves to help engage with the commercial companies and organisations they work with to put pressure on them to both work with the project as well as implement the recommendations and standards the project might recommend.

The message was clearly that this was a partnership.

Collaboration and leveraging other work

It was expressed a number of times how important it will be for the project to leverage this work and funding with other initiatives and projects that can help the KB+ project deliver its outputs.

It was acknowledged how much work was currently taking place around this area, such as national projects such as KBART , TERMs and JISC funded projects such as the journal usage statistics portal and e-journal archiving work including Peprs and the entitlement registry, as well as international projects such as the Open Library Environment.

This helped reinforce the projects own ambitions of engaging with, and where possible working with these complimentary projects and initiatives.

Sharing problems

This is a shared service, but it will be important that when issues are surfaced by an individual institution, or indeed a problem is resolved by someone, that the whole community can be made aware of this.

What tends to happen now is a problem will be reported to a supplier and that problem is then normally resolved, but no one other than the originating institution knows about this.

Further points of discussion

There were a number of other points of discussion including:

  • The potential conflict between aiming for quality of data and ensuring its timeliness.  It’s essential that quality doesn’t impact on the ability of libraries to deliver services to users as and when they want them.
  • Print subscriptions: The briefing day concentrated largely on electronic resources, but it was clear that participants wanted to see print incorporated in the work.  The project is taking a unified approach so this won’t be an issue, although electronic will remain the focus for much of the work.
  • The Identifiers elephant! It was clear that participants also felt that the issue of how the project deals with identifiers (be those institutional, journal title etc) will be a critical.
  • Decision making and workflows will be two potential aspects of the final service, but it is important to recognise that a focus on the decision making components that the service will deliver could help strengthen potential business models, and demonstrate real value to institutions.

As the event demonstrated, there will be a lot more work going on over the next few months to get the project into a position where it can successfully transfer to a service.

In the meantime, this won’t be the last you’ll hear of the project, with plans already in place to start communicating and engaging with the community over this important shared service.

If you would like to find out more about the project, or have any questions them please feel free to contact Liam Earney at JISC Collections.

Understanding the Information Support Needs of Scholars

Today sees the start of a new programme of work that’s exploring Research Support Services for Scholars (RSS4S) being undertaken by Ithaka S+R.

As the blog for the projects makes clear:

This series of discipline-specific projects aims to provide critically needed research about the evolving behavior of scholars to the information support service providers who work with them.

JISC is funding one of the projects in this programme that’s examining Chemistry. This project is attempting to understand the impact that new and innovative practices in this domain are having on traditional service providers that historically supported their work.

The changing information environment has resulted in gaps developing between researcher needs and the services available to support scholars.

Chemistry is a particularly interesting subject to explore, it is one of the hard sciences that are often seen as difficult for traditional support services, such as the library, to meet its information needs. Furthermore, it is a subject area that JISC has a long engagement with, for example: Chemistry Using Text Annotations and Chemical Laboratory Repository Notebooks projects.

In addition to the JISC funded Chemistry project Ithaka have been funded by the National Endowment for the Humanities(NEH) to explore the subject of History.

The intention is to have a number of other disciplines as part of the programme, so that an overview of researchers can be obtained and recommendations can be developed as to how service providers can best adapt to support the information needs of scholars.

What makes this programme of work even more important is that funding bodies in both the UK and US recognise the need for work to explore the evolving research practices and support needs of scholars. With a researcher-centric approach this work will ensure that the requirements of the user (in this case the researcher) are at the heart of support service developments.

Without this evidence the information support service providers who work with researchers, such as academic libraries, digital/data centers and scholarly societies will be unable to ensure that scholars in the UK and internationally are best situated to continue their world class research.

Chemists at Work, The University of Iowa Libraries

To find out more about this programme you can read the project page on the JISC website, or follow the Ithaka project blog.

Upcoming funding opportunities

My colleagues and I in the digital infrastructure team are currently knee deep in preparations for releasing a number of funding calls at the end of July.

The calls will cover 4 areas:

Outline details of funding amounts and descriptions of the calls can be found on the JISC roadmap of future grant funding calls.

We’re in the final throes of getting the calls ready for release. Questions are very welcome but for now some of the answers may have to be wait and see…

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