Yesterday saw the shared academic knowledge base (KB+) briefing day for approx. 60 library directors and senior managers take place in London, at the Wellcome Trust.
The project, known as KB+, is developing a shared community service that will improve the quality, accuracy, coverage and availability of data for the management, selection, licensing, negotiation, review and access of electronic resources for UK HE.
The aims of the day were to:
- Provide an update on the progress of the shared academic knowledge base project;
- Surface and share some of the questions, concerns and ideas participants may have about the project and the management of electronic resources in general;
- To let participants know what will be happening next with the project and how you can get involved if you would like.
The day began with Ben Showers (JISC Programme Manager) providing some context to the work and situating the project within the wider subscriptions management landscape. The presentation can be found here: Shared Academic Knowledge Base: Context and Landscape
The meeting engendered a large amount of discussion about the project, with participants freely sharing concerns, ideas and possible solutions to some of the issues that surfaced.
Extensive notes were taken from the Q&A sessions to help inform the project, but instead of repeating verbatim the questions and answers I have tried to highlight some of the themes that emerged during the meeting below.
A number of themes emerged during the day and, while this is not an exhaustive list, these are some of the recurring or critical issues that were surfaced:
Transformation of current practice
It was acknowledged that this project was potentially transformative; it has the potential to change what might be termed the bread and butter of library work. Therefore its impact on the community, and how it works, could be significant.
This means that the community, from senior managers to practitioners and beyond will be keenly interested in the developments and the project will need to build trust and facilitate the involvement of the whole library community. Which brings me on to another of the days themes:
This was a theme that seemed to surface at regular intervals during the day. There was a clear message that the project needs to be able to communicate regularly with the library community on both progress and developments as they take place. This might manifest itself in a newsletter such as that employed by the Discovery programme, or utilising existing communication channels from JISC, JISC Collections and other sector bodies (or indeed a combination).
The combination of communications channels is also important given the range of stakeholders interested in the developments, from commercial vendors and publishers to librarians in the UK and internationally.
Under this theme there were issues surrounding how the communication channels would allow for more interactivity than might otherwise be usual in a JISC funded project given both the high profile nature of the project, as well as the need for ongoing community engagement in the work.
Closely related to communications was the topic of engagement.
Specifically a lot emerged on how the community, especially ERM librarians and similar, could be engaged in the project in a useful and meaningful way.
In his presentation Liam made it clear that the project hopes to ‘recruit’ a number of embedded librarians where the project will pay for a proportion of their time to work on the project. It was made clear by the participants, however, that it would need to be made clear what expectations any involvement might have, from the skill levels and expertise of the person, through to the time length they might be involved.
Clarity on these issues would be key to maintain sector engagement.
It was also suggested there might be the need for something like an ‘advocacy pack’ so that library directors had the arguments to convince senior staff of the benefits of engaging with the project.
An interesting sub-theme within engagement was the power of the institutions themselves to help engage with the commercial companies and organisations they work with to put pressure on them to both work with the project as well as implement the recommendations and standards the project might recommend.
The message was clearly that this was a partnership.
Collaboration and leveraging other work
It was expressed a number of times how important it will be for the project to leverage this work and funding with other initiatives and projects that can help the KB+ project deliver its outputs.
It was acknowledged how much work was currently taking place around this area, such as national projects such as KBART , TERMs and JISC funded projects such as the journal usage statistics portal and e-journal archiving work including Peprs and the entitlement registry, as well as international projects such as the Open Library Environment.
This helped reinforce the projects own ambitions of engaging with, and where possible working with these complimentary projects and initiatives.
This is a shared service, but it will be important that when issues are surfaced by an individual institution, or indeed a problem is resolved by someone, that the whole community can be made aware of this.
What tends to happen now is a problem will be reported to a supplier and that problem is then normally resolved, but no one other than the originating institution knows about this.
Further points of discussion
There were a number of other points of discussion including:
- The potential conflict between aiming for quality of data and ensuring its timeliness. It’s essential that quality doesn’t impact on the ability of libraries to deliver services to users as and when they want them.
- Print subscriptions: The briefing day concentrated largely on electronic resources, but it was clear that participants wanted to see print incorporated in the work. The project is taking a unified approach so this won’t be an issue, although electronic will remain the focus for much of the work.
- The Identifiers elephant! It was clear that participants also felt that the issue of how the project deals with identifiers (be those institutional, journal title etc) will be a critical.
- Decision making and workflows will be two potential aspects of the final service, but it is important to recognise that a focus on the decision making components that the service will deliver could help strengthen potential business models, and demonstrate real value to institutions.
As the event demonstrated, there will be a lot more work going on over the next few months to get the project into a position where it can successfully transfer to a service.
In the meantime, this won’t be the last you’ll hear of the project, with plans already in place to start communicating and engaging with the community over this important shared service.
If you would like to find out more about the project, or have any questions them please feel free to contact Liam Earney at JISC Collections.